I can say unequivocally that Race Data is one of our strongest vendors. They have consistently found creative solutions to overcome process road blocks, often providing proactive solutions without prompting. They always accommodate urgent requests and offer ongoing support, sometimes out of scope to get us through to the next stage in development. They are a
true CRM firm, with a firm understanding in both data and customers, and how to marry the two into
meaningful, actionable metrics that easily guide decisions. They have actively assisted all areas in the
implementation process to get our Rewards program launched and meeting some very lofty stretch goals.
I know of no reason why you should hesitate to award a contract to this firm.