The team at Race Data have worked with passion and insight to create a CRM that was built for the unique needs of Food For The Poor Canada. The CRM allows us to steward our donors, follow up with personalized tax receipts, timely thank you messages either by phone, email or direct mail and the ability to keep track of each transaction. It allows the leadership team to see how well the staff is doing with the contacts and communications; what areas of funding are easier to acquire, and who is giving. We can divide by so many different categories and sectors to make this data useable and worth collecting. I would recommend Race Data to any organization.
Samantha Mahfood
Executive Director, Food for the Poor Canada
I met the amazing Race Data team at FCB Montreal when we had to bring in a partner that knew Adobe Campaign to help us with deployments. From day 1, they not only stepped in and played a valuable role in securing our existing client but also helped us win new clients with their expertise in data and deployment tools. If you are looking for a team that values quality work and true partnership, I strongly recommend them, you won’t be disappointed.
Camille Fortier-Jordan
FCB Montreal
I can say unequivocally that Race Data is one of our strongest vendors. They have consistently found creative solutions to overcome process road blocks, often providing proactive solutions without prompting. They always accommodate urgent requests and offer ongoing support, sometimes out of scope to get us through to the next stage in development. They are a true CRM firm, with a firm understanding in both data and customers, and how to marry the two into meaningful, actionable metrics that easily guide decisions. They have actively assisted all areas in the implementation process to get our Rewards program launched and meeting some very lofty stretch goals. I know of no reason why you should hesitate to award a contract to this firm.
Christie Carson-Ginger
Manager, Digital & Loyalty Marketing The Second Cup Ltd.
At SiriusXM we were left in a difficult place when our data vendor changed directions. We brought in Race Data and under a ton of pressure and a tight deadline, they delivered beyond our expectations. Not only did all of our CRM and loyalty activity continue without a blip, we also had a significantly more flexible data infrastructure that allowed us to more easily develop new marketing programs quickly to better address the needs of our customers.
Matt Anstett
SiriusXM